Malka London is a UK-based wellness and fashion brand that offers hair-friendly head wraps and crowns, designed for women seeking confidence, protection, or elegance in their everyday look.
🛍️ What Is Malka London Known For?
Malka London, based at 219 Kensington High Street, London, promises “hair-friendly” fashion accessories, including stylish crowns, wraps, and scarves made in the UK.
Their target audience includes:
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Women with hair loss
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Style-conscious wearers looking to elevate an outfit
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Shoppers seeking wellness-oriented headwear options
But with mixed reviews, does the brand deliver on its promise of quality and care?
🌟 What Customers Loved
Despite the controversy, some buyers have had positive experiences with Malka London:
✅ 1. Unique, Beautiful Designs
Many customers praised the head wraps and crowns for their original designs and fashion-forward appeal. These accessories often receive compliments, making them ideal for women looking to stand out stylishly.
“The crowns are so well made with quality material and they are so unique and fashionable. I always get compliments when I wear them.” — Malvinia Wyatt-Blalock, Trustpilot, 5⭐
✅ 2. Helpful Customer Support (in some cases)
Some reviewers noted that owner Sashaa personally followed up on delivery issues and did her best to resolve them—even during UK postal strikes.
“Sashaa went above and beyond to get my items to me.” — Angie, 5⭐
⚠️ What Customers Complained About
Unfortunately, negative reviews dominate, with 29% of customers rating the brand just 1 star. Common issues include:
❌ 1. Low-Quality Materials
Many customers say the actual products look and feel cheaper than advertised. Several reviews described the fabric as thin, synthetic, or not as shown in images.
“Extremely inferior material & not at all as advertised.” — Judith Edge, 1⭐
“Terrible quality, not worth a penny.” — Michelle Davis-Keen, 1⭐
❌ 2. Counterfeit Product Allegations
Some buyers reported receiving fake branded goods, like fake Hugo Boss jumpers—a serious red flag.
“Selling counterfeit goods… Hugo Boss jumper clearly a fake.” — Julie Smith, 1⭐
❌ 3. Refund & Returns Frustrations
Several customers were shocked to learn that return shipping must be paid to China, despite the company claiming to be UK-based. Refund offers were often partial and difficult to claim.
“Was asked to send photos… then offered a 10% refund or another item for £9.99.” — Judith Edge, 1⭐
“Yes, you can return but postage to China was very high and not worth it.” — Linda, 1⭐
🧐 So, Is Malka London Legit?
Malka London is a real company with an official UK address, a verified Trustpilot profile, and a unique product offering.
However, the discrepancy in customer experiences is significant. While a portion of buyers love the product and the brand’s mission, a concerning number of users describe it as a scam, misleading, or unreliable.
✅ Final Verdict: Should You Shop at Malka London?
YES – IF:
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You’re purchasing unique, UK-made hair accessories
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You’ve verified sizing carefully
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You’re willing to risk a non-refundable purchase
AVOID – IF:
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You’re shopping for gifts or time-sensitive items
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You’re expecting branded goods or premium materials
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You want an easy UK-based return policy
🛒 Top 3 Alternatives to Malka London
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Saint and Sofia – Ethical fashion brand with high trust ratings and local manufacturing
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Faces by Bae – Stylish, high-quality accessories for diverse skin tones and hair types
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Crepz Club Fashion Store – Smaller brand with excellent feedback on accessories and service
